How Boomerang Works
We have offices strategically located near state and county municipal buildings in Chicago, Seattle and Boston, so our team can be as efficient as possible. We’ve streamlined the process of filing your documents so you can get the important work done without leaving your office. But we don’t stop there—we support our clients at every step with clear, comprehensive reports and top notch customer service.
When a request comes in we immediately assign a research expert to your case. They will communicate with you through each stage of the process so you never need to wonder if your request has been received, or when it will be returned. We’re available by phone and email to help whenever you need it and answer any question.
A Face-to-Face Approach to Information Services
Our small but mighty team works directly with government personnel to provide you the best service possible. Most requests are completed within 24-hours and we keep you informed every step of the way.
Other service providers charge up to 50% more than Boomerang. We make it clear exactly what you are paying for, with no hidden fees. Ever.
Deliverables come in clearly labeled PDFs with outlines and summaries you can understand at a glance. Plus your researcher is always available for questions.
Boomerang’s research team is with you every step of the way. Know exactly what the status of request is and get updated at every stage. If you have questions, our research specialists have answers.